By Dexter Chia, licensed dealer’s representative (R336), M+ Global / Malacca Securities Sdn. Bhd. · Last updated 28 September 2026 · Baca dalam Bahasa Malaysia
Quick answer
To change your remisier at M+ Online or M+ Global, send an email to M+ customer support (support@mplusonline.com.my) from your registered email address with your name, your client code (M+ Online) or UID (M+ Global), the new remisier’s DR code and name, and your reason for switching. M+ reviews the request and emails you when it’s approved. You don’t need a new account, and your shares, cash balance and CDS account stay exactly where they are.
📋 In a hurry? Jump to the ready-to-copy email template.
What stays the same when you change remisier
- ✅ Your shares: nothing is sold or transferred.
- ✅ Your CDS account number.
- ✅ Your trading account, login, app and cash balance.
- ✅ Your trading history and contract notes.
The only thing that changes is who your assigned remisier (dealer’s representative) is, the person who services your account.
Good reasons to change your remisier
- Slow or no response. Your messages go unanswered, or you only hear from them when they want you to trade.
- No research or guidance. You get no market updates, IPO information or help with corporate actions.
- A focus that doesn’t match yours. You want US or Hong Kong stocks, Shariah-compliant investing or IPOs, and your remisier doesn’t cover them.
- You never chose them. Many investors were assigned a remisier automatically when they opened an account online.
- You want better tools. Alerts, screeners and data-driven analysis that your current remisier doesn’t provide.
How to change your remisier at M+: step by step
Step 1: Find your client code or UID
- M+ Online: go to My Account → Account Summary. Your client code is 7 characters, e.g.
CAA888C. - M+ Global app: tap Me. Your M+ Global UID is shown on the profile page.
Step 2: Get the new remisier’s DR code and name
Every remisier has a dealer’s representative (DR) code. If you’re switching to me:
- DR code: R336 (M+ Online) / invitation code UBZQ (M+ Global)
- DR name: Chia Pern Lee (Dexter Chia)
Step 3: Email M+ support from your registered email
Send your request to support@mplusonline.com.my. It must come from the email address registered with your M+ account, otherwise M+ can’t verify it’s you.
Step 4: Give a clear reason
M+ asks for a reason. Keep it short and factual, for example “I would like more guidance on US stocks and IPOs” or “My current remisier is not reachable”. You don’t need to criticise anyone.
Step 5: Check your email before sending
Make sure it includes all five items: your full name, client code/UID, new DR code, new DR name, and reason. Missing details are the most common cause of delays.
Step 6: Wait for confirmation
M+ support will email you once the change is approved. Processing time depends on M+, and it is usually a matter of working days. Your new remisier will then contact you to introduce themselves.
Email template to change your remisier (copy & paste)
To: support@mplusonline.com.my Subject: Request to Change Dealer's Representative (Remisier) Dear M+ Support Team, I would like to request a change of my dealer's representative (remisier) for my account. Full name: [Your full name as per IC] Client code / M+ Global UID: [e.g. CAA888C] New DR code: R336 New DR name: Chia Pern Lee Reason: [e.g. I would like more guidance on Bursa and US stocks and IPO applications.] I am sending this email from my registered email address. Thank you. Regards, [Your name] [Your phone number]
Common mistakes that delay your request
- Sending from an email that isn’t registered with M+.
- A wrong or incomplete client code or UID.
- Leaving out the new remisier’s DR code or name.
- No reason given.
What you get when you switch to me
I’m Dexter Chia, a licensed dealer’s representative (R336) with M+ Global by Malacca Securities, serving 2,200+ clients and ranked first in Bursa Reach.
- AI-assisted stock screening, alerts and analysis for Bursa, US and HK markets.
- Help with IPO applications, including Hong Kong and US IPOs on M+ Global.
- Fast answers on WhatsApp: account problems, deposits, withdrawals, corporate actions.
Not sure what a remisier should do for you? Read Remisier vs Dealer in Malaysia or see why clients choose Dexter.
Want help with the switch?
💬 WhatsApp me and I’ll check your email before you send it.
👉 No M+ account yet? Open one with code UBZQ.
中文读者：如何在M+更换股票经纪人（中文指南）
FAQ: changing your remisier
Will my shares be affected if I change remisier?
No. Your shares stay in your CDS account. Nothing is sold, moved or transferred. Only the dealer’s representative assigned to your account changes.
Do I need to open a new CDS or trading account?
No. You keep the same CDS account, trading account, login and app.
How long does it take?
It depends on M+ processing, usually a few working days. You’ll get an email from M+ support once it’s approved.
Do I have to tell my current remisier?
You don’t have to. The request goes directly to M+ support. You’re welcome to let them know as a courtesy.
What reason should I give?
Any honest, short reason is fine, such as wanting more guidance, a different market focus, or better responsiveness.
Can I change my remisier if my account was opened online without one?
Yes. Accounts opened online are usually assigned a remisier automatically, and you can request the one you prefer in the same way.
Can I switch back later?
Yes. You can submit another request the same way if your needs change.
This article is for general education only and is not investment advice. Procedures may change; M+ customer support has the final say on account requests.
